Upgrade deepens store’s commitment to top-quality foods, service and value
MISSISSAUGA, Ont. (November 23, 2017) – As it prepares to celebrate its 40th year in business, family-owned and operated Cousins Market is putting the final touches on a major renovation and expansion project that will allow it to continue satisfying its growing customer base for decades to come.
In a highly competitive business environment, Cousins has successfully battled back against the increasing pressure of big box grocery stores by deepening its commitment to provide customers top-quality foods, service and value.
“Our customers have been coming to this store for generations because they want fresh, local ingredients, premium brands and delicious, prepared meals that they can’t get at any of the big chain stores,” says Gus Battaglia, who owns and operates the store with brothers Mark and Anthony. “We still hold to a long-time tradition of sourcing the best local fruits, vegetables, meats and cheeses every day.”
Cousins’ $3 million makeover is the largest renovation project since the store on Hurontario Road in Mississauga was opened by the brothers’ late father, Pasquale, and two cousins in 1978.
Some of the highlights of the project include:
Cousins also invested in hiring more than 20 additional specialized staff to manage the store’s expanded offerings, including 30-year food services veteran Anthony Caruso, who serves as Director of Food Operations.
“Our customers are looking for that personal touch — something that’s getting harder and harder to find at the big box outlets,” he said. “We understand that everyone is busy and that life today is very fast-paced. That’s why we do everything we can to provide great service and quick, wholesome food options.”
Cousins commitment to quality and value has allowed it to forge relationships with several premium brands and offer their products in the store, including a full line Beretta Farms hormone- and antibiotic-free meat products in its meat department.
While other larger competitors may carry some of the same brands, their offerings are limited and for the most part pricier. The store’s emphasis on offering cleaner, better food products at fair day-to-day prices is the key to its success.
Other premium brands Cousins offers include Balzac Coffee and David’s Teas in its café.
Customers have already been responding well to the renovations and additional services. Business has increased by at least 25% since last fall when the project was begun, Battaglia said.
To mark the completion of the project and celebrate the upcoming holidays, Cousins is planning to hold customer appreciation events on December 9th and 10th, featuring food tastings, entertainment and socializing.
About Cousins Market:
When Pasquale Battaglia and his two cousins opened their first grocery store way back in 1978, they could hardly have known how Cousins Market would grow and evolve to eventually become a destination point for the freshest groceries and traditionally prepared dishes around town. Now under the careful management of Pasquale’s three sons, Cousins continues to thrive as a premium marketplace where you’ll find top quality butchery meats, farm fresh foods, and an international selection of fine oils, wines, vinegar and exotic grocery items for your kitchen.
To learn more, please go to www.cousinsmarket.com.
© 2019 Canadian Federation of Independent Grocers