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Conference

Sunday, October 16

8:15am – 12:00pm Sunday Market Store Tours with retail expert Harold Lloyd (CFIG Retailer Members only – preregistration required e-mail: JSawaged@cfig.ca) Lobby – Westin Bristol Place Toronto Airport Hotel – 950 Dixon Rd.
1:00 pm – 3:30 pm Retailer Share Group Meeting led by Harold Lloyd (CFIG Retailer Members only – preregistration required e-mail: JSawaged@cfig.ca) Toronto Congress Centre-North Building, McKennitt Room 3
4:00 pm – 5:00 pm CFIG Annual General Meeting (CFIG Members only; Registration begins 3:30pm) Toronto Congress Centre-North Building, McKennitt Rooms 7 & 8
5:30 pm – 7:30 pm  Opening Reception (All Attendees & Exhibitors Welcomed!) Toronto Congress Centre-North Building, VIP Room 1020

DAILY SHUTTLE  EVERY 15-20 min – Westin Bristol Place Toronto Airport Hotel to/from Toronto Congress Centre

Best Toronto Tours and Limousines Inc.

Sunday, October 16, 2016 – 3:00 pm to 8:00 pm

Monday, October 17, 2016 – 6:30 am to 9:00 am; 10:30 am to 11 pm

Tuesday, October 18, 2016 – 6:30 am to 9:00 am; 10:30 am to 11 pm

MONDAY, OCTOBER 17

7:15am – 8:00am Breakfast Toronto Congress Centre – North Building – Ballrooms B,C
8:00am – 8:15am President & CEO Message – Thomas A. Barlow, CFIG Ballrooms B, C
8:15am – 9:15am Keynote: Coverage, Cost and Promotional Intensity: Pick Any Two. Ken Wong, distinguished Professor of Marketing at Smith School of Business at Queen’s University.

Distribution terms are amongst the most sticky of all marketing policies. While prices, ad campaigns and even products can be adjusted in short term, distribution agreements tend be long-standing and reflective of industry conditions at the time of signing. The problem? New technologies, consumer buying behaviour and corporate concentration rates have dramatically altered the economics behind who should be doing what functions…and at what cost? Unless we review these periodically we set up the industry for a major disruption by a new entrant that isn’t tied to historical arrangements…think Uber vs Taxis, Amazon versus bookstores, etc.

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Ballrooms B, C
9:15am – 10:00am Presentation by John Pecman, Commissioner of Competition – Competition Bureau Ballrooms B, C
10:00am – 10:15am Coffee Break Adams Lobby
10:15am -11:00am CONCURRENT WORKSHOPS

McKennittt Rooms 1 to 5

Small box marketing: What smaller firms should exploit, what larger firms should fear, and how it effects suppliers. Ken Wong, distinguished Professor of Marketing at Smith School of Business at Queen’s University. DOWNLOAD PDF McKennitt Rooms 1 & 2
Rising Energy Costs are Affecting Your Bottom Line! For many, the number one business risk in the profitability of a supermarket is rising Energy costs. During this session Steve Horwood, VP of Sales and Operations at Neelands Refrigeration will provide insight into pending Climate change legislation and how it will impact your decisions on store design, maintenance and sustainability. 

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McKennitt Room 3
A 3-Step Process That Will Transform Business Brainstorming: Innovation requires not only culling the best ideas from a wide range of stakeholders, but determining which ideas should be acted upon, and how. Join Marketing’s Editor-in-Chief Shane Schick to learn a simple but proven way to generate truly breakthrough thinking. McKennitt Room 4
Mobile payments came to the mainstream earlier this year, with the launch of Interac with Apple Pay with Canada’s five largest financial institutions.  During this session, Avinash Chidambaram, VP Product & Platform Development at Interac will provide insights into the rise of mobile payments, changes in consumer behaviour, how it is affecting the industry and what to look forward to.

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McKennitt Room 5
 11:00am – 4:30pm TRADE SHOW EXHIBITION Toronto Congress Centre – North Building – Halls H & I
11:30am – 12:00pm Insights & Innovations Stage Session:FMS Financial Management Systems’ CEO Robert Graybill will share the results of the 2016 Canadian Independent Grocers Financial Survey. What’s top of mind and in which areas are they investing?

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Interac Insights & Innovations Stage
12:30pm – 1:00pm Insights & Innovations Stage Session:With growing interest in Korean Kimchi, Gochu-jang (Korean chilli paste) and other fermented spices going sensational both in their traditional and fusion-styles, Korean grocer Galleria Supermarket’s category manager Chris Yu talks about this superfood along with the healthy benefits and upcoming trends in global flavours. Find out a wide variety of choices and potentials of Korean spices to get an idea how to cross merchandise global foods to cater to your new consumers.

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Interac Insights & Innovations Stage
1:30pm – 2:00pm Interac Insights & Innovations Stage SessionHot Dogs  –  thinking outside of the bun. Maple Leaf recipe developer Samantha Lazuric will be demoing creative and innovative recipes for utilizing hot dogs in the off season. Featured recipes will include Jalapeno cheddar cornbread hot dog hush puppies, peppercorn hot dog poutine and mini Indian spiced turkey dog pizzas, all recipes showcased from Appehtite.com Interac Insights & Innovations Stage
2:30pm – 3:00pm Interac Insights & Innovations Stage SessionReinvigorating the Centre of the Store.The centre of the store is under pressure. Over the past 5 years, the centre aisles’ share of a store’s food and beverage sales has declined between 2.2 points, as more consumers shift their share of wallet to Fresh. But there is hope – some categories, as well as strategies, are succeeding. Learn how centre-store brands can increase their sales and reinvigorate the centre of the store. You’ll also hear first-hand how The Coca-Cola Company is taking advantage of opportunities beyond its centre-store business to deliver growth outside their aisles. Presented by Carman Allison, Nielsen VP of Consumer  Insights

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Interac Insights & Innovations Stage
12:00pm -1:00pm  Top 10 Most Innovative Products Judging Hall I – CFIG Booth #1012
1:00pm – 2:00pm  Best Booth Judging Hall I – CFIG Booth #1012
3:00pm – 3:30pm  Best Booth Awards Hall I – CFIG Booth #1012
4:15pm – 5:00pm  Trade Floor Mix ‘n Mingle  Interac Insights & Innovations Stage
6:30pm – 10:30pm The Art of Food at Sketch – Event & Entertainment SOUTH Building, West Entrance – Toronto Congress Centre

DAILY SHUTTLE  EVERY 15-20 min – Westin Bristol Place Toronto Airport Hotel to/from Toronto Congress Centre

 Best Toronto Tours and Limousines Inc.

Sunday, October 16, 2016 – 3:00 pm to 8:00 pm

Monday, October 17, 2016 – 6:30 am to 9:00 am; 10:30 am to 11 pm

Tuesday, October 18, 2016 – 6:30 am to 9:00 am; 10:30 am to 11 pm

TUESDAY, OCTOBER 18

7:00 am – 7:45 am Early Bird Breakfast Session with Harold LloydSeating limited (50) – first-come, first-served. Join the retail expert for his session around “How to Improve your Managers’ Follow Through”. Toronto Congress Centre – North Building – McKennitt Rooms 7 & 8
7:15 am – 8:00 am Breakfast Toronto Congress Centre – North Building – Ballrooms B, C
8:00 am – 8:45 am Keynote: Jeff Swearingen, Sr. VP, PepsiCo North America’s Demand Xcelerator. We all have memories of our own “Corner Grocery.” It was a key part of our neighborhood, our community, and an important part of the daily rhythm of our life. Some would argue that, in pursuit of scale, we’ve lost that personal connection with our customers.   Join Jeff Swearingen as he discusses how insights and technology can help re-create the feeling with our customers, that this is “My Grocery Store.”  Jeff will outline how it is possible, even in a rapidly changing marketplace, to understand your shoppers like your neighbours, and to translate highly granular insights into assortment, merchandising and marketing plans that create distinction in the marketplace, speak directly to your most valuable customers. Ballrooms B, C
8:45 am – 9:30 am Store of the Future – Reinventing Store Networks for Sustainable Growth

Hannah Donoghue, Director of Advisory at RetailNet Group will focus on the Store of the Future. What are the top initiatives reatilers are working on today to redefine their store networks? Hear about the best-in-class, innovative examples from Canada & across global markets of retailer strategic initiatives.

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Ballrooms B, C
9:30 am – 9:45 am  Coffee Break Ballroom Foyer
9:45 am – 10:30 am Super Session: Trends Driving Change:  Impacts and Opportunities for Food Retailers. Mark Baum, Chief Collaboration Officer, FMI

This presentation will focus on trends. Starting with consumer trends – how they are making decisions about where they shop and what they buy, and how technology is enabling consumers to learn and know more about the products they purchase and the companies they buy from. Industry trends include a look at omni-channel/online/click & collect, the rise of the discounters, and the impact of continued consolidation and zero based budgeting. Finally, an inside look at what is keeping retailers up at night, along with the opportunities in the marketplace and the tools required to win.

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Toronto Congress Centre – North Building – Ballrooms B, C
11:00am – 4:00pm 

TRADE SHOW EXHIBITION

Top 10 Most Innovative Products Displayed (Lobby)

Toronto Congress Centre – North Building  (Halls H & I)
11:30 am – 12:00pm Interac Insights & Innovations Session: Boost Product Profits with Ideas for Tight Spaces: Using ideas gleaned from experienced produce professionals, @freshguru’s Chris Yli-Luoma will highlight winning formulas that you can adapt to your produce department. Using a series of visuals you’ll see how tweaking your displays can help put you in front of the competition.  From baskets to signs to vertical displays and add one borrow the ideas that work for you.

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Interac Insights & Innovations Stage
12:30 pm – 1:00pm Interac Insights & Innovations Session: E-commerce Booms Globally – Is Canada in the Mix? In 3 years, Canadians will be spending one out of every ten dollars online. This rapid change in shopping habits are impacting all retail sectors and the grocery industry is no exception. Players in this sector must get prepared or be prepared to move out. J.C.Williams’ Suthamie Poologasingham presents exclusive data and insights, on how Canadians are shopping online, based on the only semi-annual survey of Canadian consumers, the J.C. Williams Group RetailWATCH – Etail Report.  We will discuss Canadian expectations for e-commerce and see what brands, retailers and manufacturers are doing to gain ground within the food, beverage and grocery sectors.

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Interac Insights & Innovations Stage
1:30 pm – 2:00 pm Interac Insights & Innovations Session: Maximizing Value – Hidden Gems of Canadian Beef. The Beef Carcass is complex but most Retailers only focus on 6 to 10 cuts for their customers. Join butcher Abe Van Melle, Manager of the Canadian Beef Centre of Excellence as he demonstrates some unique and profitable cuts you may not be familiar with. Consumers today are looking for quick, convenient and flavourful options when it comes to beef. Abe will review how these not-so-common cuts can be effectively used to add renewed interest at the meat case as new meal options for your customers. Robert Serapiglia, Director, Innovation at Canada Beef, will share info from Tri-tips to Skirt meat, there are lots of opportunities to leverage these cuts with global flavours and cooking styles that help to build “meat case success”.

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Interac Insights & Innovations Stage
2:30 pm – 3:00 pm Interac Insights & Innovations Session: Don’t be fooled – Everybody loves donuts! Donuts are a key component for In-Store Bakeries and continue to be a personal and indulgent treat consumers seek out.  Chris Jones, Director of Marketing, North America for Maplehurst Bakeries, talks about the key trends in donuts and seasonal implications for success.

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Interac Insights & Innovations Stage
3:15 pm  Trade Show Prize Draw CFIG Members’ Booth #1012
5:30 pm – 6:15 pm  Awards Reception – Canadian Independent Grocer of the Year Ballroom A
6:30 pm – 7:30 pm  Gala Dinner & Awards – Canadian Independent Grocer of the Year

List of Winners

Photos to Come

Ballrooms B, C
7:30 pm – 9:15 pm Canadian Independent Grocer of the Year Award Presentations – hosted by Thomas A. Barlow and Evanka Osmak of Sportsnet Central  Ballrooms B, C

DAILY SHUTTLE  EVERY 15-20 min – Westin Bristol Place Toronto Airport Hotel to/from Toronto Congress Centre

Best Toronto Tours and Limousines Inc.

Sunday, October 16, 2016 – 3:00 pm to 8:00 pm

Monday, October 17, 2016 – 6:30 am to 9:00 am; 10:30 am to 11 pm

Tuesday, October 18, 2016 – 6:30 am to 9:00 am; 10:30 am to 11 pm

SEE YOU NEXT YEAR AT GIC 2017

October 23 & 24, 2017 – Toronto Congress Centre – North Building

 

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